Customer Software Downloads

OneWeb Support Files

  • Long-Term Ephemeris File
  • Kymeta Hawk U8 LEO (2.5.4.143)

    • Remote Troubleshooting Tools

  • AnyDesk Remote Support Client (Windows)
  • AnyDesk Remote Support Client (Mac)
  • TeamViewer QuickSupport

    • Legacy iDirect 4.1.x Software

  • iDX 4.1.3 Package Loading Instructions (PDF)
  • iSite for version 4.1.3
  • Remote Packages For: X1, X3, X5, X7, iQ Series - Rev1 Hardware ONLY!
  • Remote Package for iQ Rev2 Hardware ONLY!
  • Web iSite User's Guide (for X1 and X7 series)
  • iQ Web UI User's Guide (for iQ series remotes)
  • ISM: iQ Desktop+, iQ200 Rackmount, X1

    • Legacy Antenna Files/Software

  • AvL AAQ: GUI 11.10.412, Antenna Controller User Manual, iDirect Modem Interface + Reference Guide    iDirect SUP file, iDirect SSH SUP file, iDirect OpenAMIP SUP file

    Other Files

  • Download WinSCP
  • Download PuTTY
  • MicroSIP-Lite Soft Phone Client